Broad-Connect Telecom Is Your Complete Communication Solution Provider
We provide both Voice and Data solutions for all your company’s needs. Broad-Connect has won customers with its Price and Quality combination but and keeps them by offering strong ongoing Customer Service.
We operate our own Canada wide private voice and data network, which allows us full control over the communications network. For customers it means crystal clear voice calls that are securely delivered, and are always given priority over data communications.
The speed, reliability, and security required to deliver 99.999% uptime comes from our fully managed Canada-Wide Virtual Private Network (VPN) with built-in security, spanning over 20,000 km from coast to coast. Our network is equipped with the latest digital switching technologies and customer voice packets always stay on the private internet.
Our redundancy strategy is supported by deploying all software and hardware equipment in paired, redundant configurations such that load-sharing and fail-over mechanisms are in place for any of the Super-POP locations.
CALL TRACKING CAN HELP YOU TO EVALUATE RESULTS
Are you actively looking for more insight into calling activities within your organization in order to better understand the implications to ROI?
Higher Quality of Service
Achieving a Gold Business Partner Status with Avaya allow us to offer you a higher quality of service at better prices. Broad-Connect’s team of engineers and IT professionals are highly experienced in the telecom market and can tailor solutions to fit your unique communication needs.
Our Focus on Customer Needs
The key to our ongoing success is our focus on customer needs. Our goal is to exceed established performance standards while offering our customers innovative communication solutions coupled with the highest levels of personal service.
Design the Perfect Telecom Solution
Our Avaya Certified Solution Specialists can help design the perfect telecom solution for your needs. We endeavour to become the industry’s single most knowledgeable resource of emerging data, video and voice technologies.
We Satisfy the Needs of Every Business
The Broad-Connect Telecom network and business model was developed to satisfy the needs of every business. Whether it is a small 2-5 phone user system or an enterprise with 500+ phones, we have built a voice and data network suitable for all types of customers.