Unified Communication Overview
Unified Communications from Avaya through Aura®
Avaya Unified Communications (UC) solutions allow voice, email, conferencing, video, and other applications to exchange information for enterprises. Using a common set of services that serve as the foundation for unifying management applications the Avaya Aura® Communication Manager provides comprehensive management capabilities across voice, data, and multimedia applications. In other words, the Avaya Aura® Communication Manager is the focal point that creates a unified communications environment for your organization.
Aura® Communication Manager Solution Reduces Capital Costs
The Aura® solution from Avaya provides your organization with a single unified management domain. This will improve workflows, reduce training, and decrease the complexity of managing a ‘hyperconnected’ network. Given that multiple network management applications are executed on a single server, the Aura® solution reduces the number of required servers, leading to a significant decrease in capital expenses.
Aura® Simple Administration Reduces Ongoing Costs
Network administrators who are not ‘super users’ can manage Aura® applications. Easy-to-use templates and Wizards lessen the need for expensive expert personnel on an ongoing basis. This simplification reduces ongoing operational expenses.
Aura® uses a Consistent User Interface
Aura® offers a consistent look and feel to simplify management and improve efficiency. Avaya uses a standard, easy-to-use web UI that applies to all your unified communications-enabled products and delivers a consistent experience to users.
Aura® Provides One User ID and Password
The Single Sign-On (SSO) navigation from Aura® allows access to all applications and users are no longer required to log on to separate systems to perform different tasks. Once logged in, the user can access any network management application or a specific element manager, like a call server.
Aura® Capabilities Are Easy To Add
Aura® applications can easily be added in the future giving your organization one management solution that can grow with their needs.
Instead of provisioning services separately in each system, Aura® enables all services to be provisioned from a single location with the Subscriber Manager application. This option allows network administrators to manage subscriber services across various platforms.
Aura® Centralized Management
Aura® offers centralized management from a simple-to-use browser. If a branch office is cut off from the network due to an unplanned event a built-in survivability feature kicks in and the isolated site can continue to be managed locally.
Standalone or Integrated – Your Choice
Avaya Aura® standalone and integrated options offers administrators configuration flexibility. The Avaya Aura® solution is based on Service Oriented Architecture (SOA) that integrates JBOSS J2EE and Web-based technology using Application Programming Interfaces (APIs).
Data Entry Reduction
Avaya Aura® has a common data repository that eliminates the need for users to enter user data multiple times. This directory allows customers to use a cache of information for applications that can be bulk-loaded and maintained through a LDAP sync utility.