Business Communications Manager – BCM – Overview

Business Communications Manager [BCM] was built to manage telephony communications for five users [BCM 50] to 300 users [BCM 450]. The BCM System is now being retired, will systems sales ending 2012 and support finishing 2017.


However, Avaya has come forward with a replacement product – the IP Office 500 – and has just released version 7.0 that can reduce migration costs by 40% to 60% for those who want to migrate from the older BCM System.


The Experts at Broad-Connect can help you determine if and when migration will be best for your organization. Keep in mind that we are a full Avaya Partner and can support you until a final decision is made.


Keep in mind that BCM has a feature-rich software on purpose-built hardware platforms: the BCM50 and the BCM450. They both have an award-winning Linux based IP/TDM PBX convergence system that delivers excellent productivity-driving unified communications (UC) capabilities.


Add Capacity
The purpose of BCM was to meet the requirements of small businesses sites of 3 to 300 users with a full suite of features and applications that come pre-loaded. Even though this system is being cancelled, you may can get service from the Broad-Connect Team.


Integrated Management Tools
BCM comes with an intuitive management application that you can monitor from just a few windows. Alternatively, you can manage the unit through any connected telephone set. Network administration is streamlined by centralizing messaging and management applications, and distributing those capabilities over your IP network. BCM platforms do well in hybrid environments with a mix of analog, digital, IP and wireless services.


Keep in mind that using the BCM systems beyond a specific date will not be feasible. That is why it is s good idea to plan a migration strategy now. Contact us and one of our qualified representatives will help you create a plan.

Protect Your BCM Investment

The BCM Telephone System is being discontinued in March 2012 and support will be ending 2017 so it is imperative that you have an plan for repairs & service, then determine the best time for your migration.

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